Tag: teamwork

  • Empowered Women Don’t Let Ego Get in the Way of Teamwork

    Empowered Women Don’t Let Ego Get in the Way of Teamwork

    All of our workplaces have goals and objectives they want to achieve.  The standard approach is to ask the best and brightest employees to generate ideas, work through the planning process and develop a plan to achieve the objective.  But, no matter how “well-planned,” our workplaces still experience problems achieving the objective.

    Why is that?

    It is because the planning process is too entrenched in male-thinking.

    Don’t believe me?

    Google “Planning Process” and read some of the results.  They leave little doubt that the planning process requires a lot of stereotyped male traits – intellectual, analytical, rational etc.  They also use a lot of jargon leading us to believe that Planning is what the smart and highly educated people do.

    The not-so-smart and not-so-well-educated execute the plans that are handed-down to them.  I read “Plans must be communicated and explained to those responsible for putting them into practice.  The participation and cooperation of subordinates is necessary for successful implementation of plans.”

    Sounds a bit elitist and snobbish.

    I could let that pass if the feelings of superiority were deserved – but they aren’t.  In my experience very few, if any, plans can be handed-down and implemented without revamping.  I’ve seen many plans designed by the so-called planning experts get thrown in the trash because they simply don’t work.

    The fundamental problem is that the male-dominated workplace believes in the separation of planning and implementation.  This idea goes back to the 19th century and Frederick Taylor’s scientific management theory.  Even though we have moved away from a manufacturing economy into a more service and technology based economy, we still dragged a lot of his management theory into the 21st century.

    Why?

    Dr. Myron Tribus of MIT explained it this way:

    So even though the management theory doesn’t produce the best results, the male-dominated workplace hangs onto it because it feeds ego, status and a feeling of superiority for some.

    We see this distinction carried out in many of our workplaces (and society) – there is a separation of the educated personnel who “work with their heads” from the “uneducated” personnel who work with their hands.

    A confident professional in a suit holds a yellow hard hat, symbolizing the blend of business acumen and construction expertise as the city skyline reflects the hues of dusk behind him.
    The Suits

    As a young female engineer, this class distinction was readily apparent in my first workplaces.  Engineers worked over here and craftsmen worked over there.  The only engineers who worked with the craftsmen were there as the managers.

    I often thought that if I were a man, I probably wouldn’t question this arrangement.  But as a woman the separation and distinction seemed contrived.  I questioned it.

    When I was assigned several plans to write, I could have sat at my desk and developed them all by myself like my male colleagues were doing.  However, I decided to “cross over,” interact with the craftsmen and ask for their input.  I found that they were incredibly knowledgeable.  I learned that if I wanted to know HOW things worked and HOW to get things done, I should ask them.  Working with them, I wrote plans that they later implemented.   The plans actually worked and achieved the objective.

    About a year later the engineering staff was floundering for 2 years trying to solve a recurring design problem.  Many engineering consultants from top firms were brought in. No one could come up with a solution. 

    Then I had an idea:

    Let’s ask the craftsmen who were sent out every week to fix the problem. 

    I took the initiative to gather them together and asked them if they could come up with a solution.  Working together it took them 1 hour to figure it out.

    1 freaking hour!!!

    That was a pivotal moment.

    I realized that all of the separations and the distinctions in the workplace by function and education was a detriment to effective planning and implementation.  If everyone worked together through the planning and implementation processes, we would meet and potentially exceed our objectives. 

    When I became a manager, this became my management philosophy:

    At first it was difficult because the various factions had rivalries they enjoyed.  So, I forced the issue.  I scheduled planning meetings between the planners and craftsmen and literally sat in the meetings as the babysitter.  Eventually they began building relationships and collaborating.  I almost died of shock the first time I walked into the Planning office and found craftsmen in there voluntarily collaborating with the planners.

    Within a few months the change in our performance was noticeable.  Within a year our performance was exponentially better.

    Throughout my career I continued to make the various workplace functions work together in both the planning and execution of work.  I believed everyone needed to park their egos at the door and that no one is so smart and so superior that they have all the answers.

    I ran into opposition, especially in the last 15 years or so.  There seems to be more and more men who believe their education distinquishes them and it is beneath them to interact with the workforce.  They believe they get to pontificate from the on-high of their cubicle and create dictates for the minions to follow.

    Of course, their dictates don’t work because they don’t understand how things work in the real world.  But don’t tell them they are wrong – they get angry and ugly.

    However, I NEVER had a problem telling them they needed to get off their perch and participate in the real world if they wanted to be of any value.  If they still didn’t listen, I cut them out. 

    I didn’t involve them. I let them sit in their cubicle by themselves and pout. When they got upset because “they aren’t consulted in their area of expertise, my response was, “We’re all working together over here.  You may join us any time you like.  That decision is up to you.”

    A few men never joined.

    For most men, it is a challenge to undo the old learned ways of how the male-dominated workplace should function because their ego and self-identity are tied to their function and place in the organizational hierarchy.  I found that women are essential to creating the change.

    Several women standing in a circle looking inward and downward portraying teamwork and unity

    Women are much more comfortable working together with other people.  Women aren’t as ashamed of what they don’t know so they are more willing to ask questions and collaborate.  I laughed many times when men witnessed how women work together for the first time.  They were amazed by women’s interaction, collaboration, problem-solving and the volume of work women produce.

    As a manager I used women to draw men into collaboration.  There are always a few men who are easily drawn in by the energy women create when they work together.  These men and women form the core of the collaboration group.  Once the core is established it is easier to invite more men to join in.  Before long men are telling other men they have to join in.

    That’s when you know you are successful.

    The collaboration group creates a lot of positive energy in the workplace.  That positive energy is a natural attraction since so many of our workplaces drain us of energy.  As people work together to produce results, achieve the objectives and improve performance, the positive energy grows and the group becomes powerful.  It isn’t afraid to take on the bad actors, the people who use the workplace for selfish gain and the workplace bullies.

    It is this positive energy that transforms the male-dominated workplace and creates the genuine teamwork we want.

    A diverse group of professionals gathers in a circle, embodying the spirit of collaboration and innovation. The words 'Success', 'Vision', and 'Growth' float around them, symbolizing their shared goals and aspirations in the dynamic world of business.

    Empowered Women Put Teamwork First By Respecting Everyone, In Every Role

  • Gender Bias – So What?

    I keep reading about how gender bias holds women back.  But gender bias has never been a topic I’ve given a second thought to.  Given my career that seems pretty odd.

    When I start a new job or project, I recognize that most of the men I work with never had a female peer who they have to compete against.  And the men I supervise never worked for a woman either.

    I recognize they have a fear of the unknown.  Their fear of working with a woman is no different than the fear they had when they got a new computer system or when the company was sold and new management took over.

    I know their worst fears come from dramatic horror stories they’ve heard over the years:

    • I am an angry man-hater who wants revenge on men.
    • They will have to walk on eggshells around me because I will be looking for gender biases and reasons to claim harassment and discrimination. I am a risk to their jobs and family’s financial security.
    • I am a Token Woman who got promoted just so the company can tout their diversity and I’m  not qualified for my job.
    • My indecisiveness, timidity and insecurity will make their jobs harder.

     

    Since I know none of those apply to me, I ignore them.  I am confident that my initial actions will quickly dispel these fears in the men as well.

    Will being a woman make me different to work with?

    Oh hell yes!

    But in ways they never considered.

    The first thing I do is ask: What isn’t working?

    Tell me all those problems you have endured for years that create stress and frustration?  What problems make coming to work a chore and keep everyone from feeling like they accomplished something?  What are the problems that lead to alcoholism, drug addiction and a myriad of health issues?

    I open Pandora’s box.

    I know their list will be long.  I know the men need to vent and I listen to them.  As they vent I lead them to reaching consensus on the top priorities.  Without them knowing it, I’ve already declared that I am different from a man.

    Unlike the long list of men who came before me, I will lead them in fixing the problems.

    Notice I didn’t say the “I am going to fix the problems.”  Men have heard the Savior declaration countless times and they know Saviors are quickly be distracted so nothing ever changes.

    As a woman, I am not going to try to be the Savior of the Big Hero.  Instead, I am a leader and we are a team.

    The first lesson I teach my team is that we all work as part of a system and everything we do affects someone else.   Out of respect for each other, no one is allowed to half ass their work and pass it off to someone else to deal with and fix.  Instead we are going to take our top priority problems, sit down together and figure out why work can’t get done right the first time.  Then together we will come up with changes to our processes so the problems don’t happen again.

    I create a Purple Zone systems-driven workplace where we all work in unison and holistically.

    I make us more efficient and effective.  I drive performance upward.  We exceed all of our metrics.  We deliver more money to the bottom line.

    Consequently, I out-perform all of my male colleagues.  That gets attention and earns me promotions.

    If I listen to all the narratives and studies about gender bias I am supposed to believe that my drive to out-perform all of my male colleagues is rooted in gender bias.  I am supposed to have an inherent inferiority complex that tells me I must out-perform my male colleagues by miles if I am to get ahead.

    Wrong!

    I do it because it is my job.

    I do it because I care about my colleagues.  I put all that empathy, nurturing and caring women are famous for into action.  I want all of us to go home at the end of every day with the feeling of satisfaction that comes from accomplishment.  I want each of us to be proud of ourselves and see ourselves as achievers.  I want to relieve the stress and frustration so everyone can be healthy.

    I work this way because I am a woman and this is what we do.

    Empowered Women Create a Gender Bias That Says – Please Hire More Women!

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  • What Men and Women Can Teach Each Other About Teamwork

    Last week I heard a woman say (paraphrasing) “Women should stop using teamwork as something they are better at than men.  Men play sports and use teamwork more so they are better at teamwork than women.” 41327855_m (1)

    My problem with this statement is that understanding teamwork through sports gives us a limited perspective of teamwork.  Teamwork has many deeper, richer and more powerful applications.  We have to understand how women use teamwork to fully appreciate the true power of teamwork.

    We understand that teamwork is the cooperative and coordinated effort of a group of people acting together in a common cause.  Each person on a team has a function and their actions have to be harmonious with all of the actions of all of the other team members.

    When teamwork is used in sports, the common cause is to defeat the other team and win.  Sports tie teamwork to competition and winning.

    In order for the team to win, it needs the best players.  That drives the team to look for A players.  Realistically, it is difficult to have a team comprised of only A players.  Most teams have a few A players, a lot of B players and few C.  To make up for the shortcomings of the B and C players, the team needs an MVP, a player whose skills are superior.  We learned this in elementary school when broke into teams at recess.  Each team captain wanted to choose first so they could get the MVP on their team.  In my school it was Randy Curly.  Every time it was Randy’s turn to kick in our game of kickball, he kicked a homerun.  Randy and MVP’s secure the win.

    But when we rely on individual stand out performances and MVP’s are we really promoting teamwork and working together?  Or are most team members just fillers used to showcase the MVP?

    When individual team members are allowed to stand out from other team members, it invites competition amongst team members.  There can be ball hogging.  The objective of working together to achieve something great can be lost to individual ego and personal glory.

    Since competition can degrade teamwork, sports don’t always give us the best representation of teamwork.

    Women use teamwork to enable many individuals to function as one entity.  When women work together there is a high level of synergy and intuitive action.  Women are continuously aware of what other team members are doing and when they see another team member needing help, they step in and give that help.  The team continuously rebalances workloads so they all finish at about the same time.

    I am sure there are a lot of women who disagree and are saying “Women don’t work that way!”

    And they are right because women have been taught to emulate men.  They have been taught to replace their natural teamwork with competition.  They were taught they need stand out performances and to be MVP’s in order to compete with their male colleagues.  And when women go into a workplace feeling like the underdog, then their sense of competition is heightened and teamwork suffers.

    There are also many women like me who work with men and don’t get to practice our natural female teamwork skills.  I try using my collaboration and synergy skills with men but it was like playing catch where I throw the ball and no one throws it back.  It wasn’t until I started supervising women and participating in women’s circles that I got to reconnect with my feminine teamwork skills.

    For me the difference between how men and women approach teamwork was driven home a few years ago when I attended a seminar.  The instructors noticed that for the first time they had enough women to form an all-female team for an exercise.  They wanted to see if there were differences between how men and women completed the task.  For the exercise we were given stacks of yellow Post-its and 25 minutes to build something.  All of the women except me were in traditional roles and worked with women.  So I felt a little out of place as they immediately started talking.  I will admit that my mind started racing through stereotypes especially when they decided to build a purse.

    Fearing too much female energy, I decided to balance it with a little male energy by driving the work and keeping us on task.  In other words, I was afraid they would talk too much and we would never get done in our 25 minutes.

    We made assignments and began.  After 5 minutes, with nonstop chatter, I noticed two women trade assignments, soon followed by the other two trading assignments.  They never discussed trading work, it just happened.  Then after 12 minutes, the two groups switched assignments with each other, again without saying a word except for the nonstop talk about shopping for purses.  Inside, I was freaking out.  Scared we would get off track I brought up how we traded assignments.  We took a minute to assess, improve the design and reassign tasks.  The talking never stopped and I learned more about purses than I ever knew.  We finished on time with a perfectly functioning handbag.  It was really cool!

    As for the men, two teams attempted a city scene.   But each team member worked independently and when they assembled their cities they wiggled like Jell-O.  It was obvious they didn’t have the synergy of women.

    The lesson I learned is that true teamwork requires a balance of male and female traits.  When both are present we can have great achievements.  Luckily for all of us, the Super Bowl is our annual national reminder of this.

    Every year in the week leading up to the Super Bowl a sports reporter asks a player who he thinks is the most important player on the team.  And every year the answer is the same – no one is the most important player on the team.  While every player is highly skilled in his position, they are not the league’s best player.  It is how they work together that makes them great.

    Last year, I heard a player explain the team’s performance by saying that they practiced and worked together so much that they got to know each other intuitively.  They learned how to play intuitively and work as one entity.  Listening to him I immediately thought – they achieved the synergy women naturally have.

    Great teamwork is achieved by blending the intuition, collaboration and synergy of women with the driving action of men.  With great teamwork, we have great achievements.

    Championship teams remind us that the greatest feelings of victory don’t come from defeating an opponent, they come from achieving more than you believed you could.

     

    Empowered Women Elevate Teamwork Above Competition

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  • What Does Abstracts in Action Mean?

    Woman Integrating

    What do I mean by Abstracts in Action and Abstracts in Action?

    When we discuss what men and women do when assigned a task, we hear that men take off into action while women start talking and building relationships.  We get to action later.

    We learn to associate action and getting things done with men.  Men do tangible things and women – well, we have nebulous abstracts whose value is difficult to measure and quantify.

    But don’t women also act?  The women I know work, they work really hard.  They get things done better and faster than their male colleagues.  If I need three things done well in the next hour, I will assign it to a woman, not to a man.

    What Abstracts in Action means is that women forget about our action.  Instead we identify with ideas that are abstract in the workplace – talking, building relationships, nurturing, feelings and empathy.  We became associated with making everyone feel good not with getting things done.  As a result, the male-dominated workplace didn’t see our value.

    For years women were associated with Kumbaya moments because ironically, we couldn’t communicate how when we put abstracts into action we got big results.

    The two abstracts I put into action the most in the workplace are communicating and relationships but I use the active version of those terms.

    Instead of “communicate,” I use “coordinate.”  I don’t just talk to Bob and John, I coordinate what Bob and John are doing.  If I don’t coordinate their tasks, Bob goes off in one direction, John in another.  By coordinating their work, they each know what they have to do so the bigger task comes together properly.

    Instead of “relationships” or “building relationships,” I use “integrate.”  And this is so powerful!  Tom is working on a task and when he is done he will pass his work to Marie who will use it to complete her task.  But what typically happens?  Tom formats his work according to what works for him and Marie spends a day reformatting it before she can do her task.  She is then late getting her task done. The male-dominated workplace looks at Tom’s and Marie’s task as two individual activities but they aren’t.  There is a relationship between them.  Therefore, Tom’s work has to be integrated into Mary’s.  Tom must do his work so it can slide perfectly into Mary’s.

    Men can identify with coordinating and integrating work because it is similar to their “directing work” which they see as taking charge.  So even if we don’t interpret coordinating and integrating work as taking the lead, men do.  They see it as tangible action that gets things done.

    Did your workplace go through a period where “synergy” was the buzz word?  Did the idea come and go?  If so, it was because there weren’t female abstracts in action to keep it going.  Synergy requires coordination, integration and two other abstracts in action – collaboration and teamwork.

    It is up to us as women to decide how we perceive ourselves in the workplace.

    We can put our Abstracts in Action with talking, building relationships, nurturing, feelings and empathy.

    Or, we can put our Abstracts in Action with collaboration, synergy, teamwork, coordination and integration.

    But it is only when we put our Abstracts in Action that the male-dominated workplace will recognize us for making things happen.

    Empowered Women Put Their Abstracts into Action

     

    Leave your comments and share on Facebook and LinkedIn – Let’s spread the word about who empowered women really are!

  • Is It Teamwork Or Just Competition?

    When I think about teamwork, I think of a group of people working together to achieve a common objective.  In teamwork each person has their role and they subordinate themselves and their personal importance to the larger objective.  Teamwork makes us feel good about ourselves and our achievements.

    Right??  Isn’t that what teamwork is all about?

    I thought so, but I had a boss who gave me a different perspective on teamwork, one I had have not fully considered before. 

    According to the dictionary there is a second definition of teamwork:  “A group of people who form one of the sides of a game or contest.”  We know this definition well – we think of sport teams.  Teamwork is used in a competition that produces a definite winner and loser.

    This is how my boss thought of teamwork, as part of a competition.  In his logic, if there is teamwork, then there is a competition which, most importantly, produces a winner and a loser.

    For me this was really surprising to figure out about him.  For months I interpreted his “weekly team checks” with him giving me the thumbs-up and me giving him the thumbs-up in return as making sure we were moving forward on correcting the company problems.  I never considered that by his “team check” he was really asking “you are still on MY team –right?”  I didn’t consider this because I didn’t know who he and I would be competing against.  Using my definition of teamwork, the objective was to improve the company’s performance and that was what my boss, my staff and I were working towards…right??

    Not quite.

    In my boss’s mind, for my company to move up then something had to move down – actually it is more correct to say that for the company and HIM to move up, someone else had to move down.  That calls for a competition that would determine the winner and loser.  

    It took a few weeks but I figured out who my boss was competing against and… ooppss!!!  It was the manager I was reaching out to in order to build a larger corporate team!!   So when my boss saw me talking to this other manager, he thought I was defecting to the other manager’s team and working against him.  This of course caused conflict between me and my boss.

    To me it was an utterly ridiculous situation – this should be about teamwork and positive objectives – not about defeating another manager so my boss’s personal insecurities could be quelled.

    But this situation got me thinking – had I worked for other managers who only thought of teamwork in a conjunction with a competition?  Did they understand how to use teamwork without team rivalries – ust to improve performance?

    Surprisingly I thought of a lot of times when teamwork was used to rally the troops in competition against another company but few when my boss touted teamwork to reach a corporate objective.  I had to think back to the days when I was in the Air Force or working with the military to find real teamwork.  It made me wonder how the American business culture really views teamwork.

    Competition is a part of business – there is always a competitor to out-perform.  Many companies I worked for were very competitive with a primary rival – like the Washington Redskins versus the Dallas Cowboys.  When competing for new work from a client we weren’t just after the new work, we also had to beat our rival.  Even if a third competitor got the work, that was OK as long as our rival didn’t win and us lose.  We could find a victory in this kind of defeat.  (It’s like the Redskins favoring any team who plays and beats the Cowboys!)

    Even though competitiveness and teamwork are linked, we don’t have to defeat another group to use teamwork.  We can compete against ourselves – against our old performance.  This is how I inspired teamwork – I found something tangible and measureable for us to compete against – a goal.  In construction, it is easy to compete against time – completing a project by a certain date.  We also can compete against poor quality work – have less than 5 punch list items on each phase of work.

    When we meet our objective we celebrate just as if we beat our biggest rival for a new project.  We also savor the deeper sense of pride and self-confidence we achieve.

    But for a lot of people like my boss, the idea of competing against yourself is a difficult concept.  It requires humility and the ability to look inward, admitting that you weren’t measuring up to standards you want to set for yourself.  People like my boss find it easier to look outward and push someone else down in order to prove himself to himself.

    Most of the conflict I experienced at work could have been settled with my definition of teamwork, but competitiveness was chosen instead.  Instead of admitting our mistakes or shortcomings, we argued that the other side was overbearing in their standards or requirements.  If our team could find a way to push down and discredit their team then we wouldn’t have to admit our mistakes.  While my bosses get a sense of victory in that, I don’t.

    I will continue to promote my definition of teamwork where the organization works together to achieve an objective that is bigger than ourselves.  I don’t need to push another entity down in order to raise us up.  We can rise and other entities can remain stationary.

    This is what really great managers and companies understand.  It is what I learned in the Air Force and like others who have served in the military, this version of teamwork becomes part of who we are.  We know that by collectively working together for an objective larger than ourselves we will always excel. 

    So, don’t take it for granted like I did that you and your company are working from the same definition of teamwork.  Look around your company and see if they only use teamwork when competing.  You may have to teach them how to have teamwork without competition.  And if you have former military members in your office, they will gladly help you.

     

    The empowered woman uses teamwork to improve performance and instill pride and self-confidence in her team. 

     

  • “My Team” OR “The Team”

    As I write my articles I find myself correcting my writing based upon the counseling session I had with a manager many years ago.  He did not like it when I referred to my direct reports as “My Team.”  He wanted me to say “The Team”.  I didn’t like saying that.  Even as I write today, I find myself changing “my” to “the” and back again.

    So the question I’ve struggled with is – which is correct to say – “My Team” OR “The Team?” (more…)